support@emid.global
Last updated: May 2026

Privacy Policy

Your medical data is sacred. Here's exactly how we protect it.

1. Information We Collect

When you create an eMID account, we collect: your name, email, phone number, and any medical information you choose to add to your profile (blood type, allergies, medications, conditions, emergency contacts). You decide what to share — nothing is required.

2. How We Use Your Data

Your medical data is used solely to:

  • Generate your private emergency QR page
  • Translate your data when scanned in different regions
  • Send SOS alerts to your emergency contacts (only when you trigger them)
  • Notify you about account activity (login alerts)

We never sell your data. We never use it for advertising. We never share it with third parties without your explicit consent.

3. QR Code & Public Emergency Page

Your QR code links to a public emergency page accessible without login. This is intentional — first responders need fast access. However, you control exactly what appears on this page in your privacy settings.

4. Data Security

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Passwords are hashed with bcrypt. Servers are HIPAA-compliant. We undergo annual third-party security audits.

5. Your Rights

You have the right to:

  • Access all data we hold about you
  • Export your data in a standard format
  • Delete your account and all associated data
  • Correct any inaccurate information
  • Withdraw consent at any time

6. Cookies

We use session cookies for authentication only. No advertising cookies, no tracking pixels.

7. Data Retention

We keep your data only as long as your account is active. Once you delete your account, all personal data is permanently erased within 30 days.

8. Children's Privacy

Family plans allow parents/guardians to manage profiles for children under 13. Adult consent and supervision is required.

9. Contact Us

Privacy questions? Email support@emid.global

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